Privacy Policy

1. Information We Collect

We respect your privacy and are committed to protecting your personal data. When you visit or make a purchase on Saheli Store, we collect:

• Account & Order Data: Full Name, Phone Number, Email Address, Delivery Shipping Address, and Order History.
• Authentication Information: Securely hashed passwords or Firebase Phone Auth SMS verification tokens.
• Technical Logs: IP address, device type, browser session cookies necessary for shopping cart functionality.

2. How We Use Your Information

We use the collected information exclusively to:

• Process orders, collect payments, and deliver products to your shipping address.
• Send order status updates, OTP verification messages, and delivery tracking information.
• Improve website user experience and prevent fraud or unauthorized activity.

3. Payment Security & Third-Party Services

We do not store your credit card, debit card, or UPI PIN numbers. Payment transactions are processed directly through PCI-DSS compliant secure payment gateways (such as Razorpay). We share your shipping details only with authorized courier and logistics partners to fulfill delivery.

4. Cookies & Session Storage

We use essential cookies and session storage to maintain your active login status, retain items in your shopping cart, and ensure smooth navigation across pages. You may manage cookie preferences through your web browser settings.

5. Data Protection & Rights

Your personal information is kept strictly confidential and is never sold, rented, or traded to third-party marketing companies. You have the right to review, update, or request the deletion of your user profile at any time by contacting our support team.

6. Contact Privacy Support

If you have any questions regarding our Privacy Policy or data security practices, please contact us: